Refunds are not allowed under any circumstances.

Exchanges are only Eligible for defective items.Exchanges are only allowed up to 2 days after receiving your order and only in the same condition as shipped.Exchange items must be unworn and unwashed (free of makeup stains, deodorant, etc.)

Absolutely no exchanges on undergarments, lingerie, bodysuits or accessories.

Please check merchandise immediately All damages/ size exchanges must be claimed within 24 hours of delivery and store credit will be issued.

If there are any issues or questions please contact me as soon as possible at theeroyalmafia@gmail.com